How to Determine if Your Internet Provider Is Limiting Your Speeds

How to Determine if Your Internet Provider Is Limiting Your Speeds

You might not think to blame your internet provider when you’re staring at a buffering wheel. After all, a lot could be going wrong — like an outdated router or a less-than-ideal router location. You might be able to solve slow speeds with an easy fix, like upgrading to a mesh network (which also has to be set up in the right spot) or simply restarting your modem and router.

But suppose you’ve already attempted these tried-and-true methods, and your internet speeds are still subpar. In that case, the issue might be something your internet service provider is intentionally doing: bandwidth throttling.

CNET Home Tips logo

You read that right. Your ISP could be making your Wi-Fi slower on purpose. Because of a 2019 Supreme Court decision in which the court declined to hear an appeal on net neutrality, ISPs can still legally stifle your internet in the US. This means they can limit your broadband if you stream more TV than they want, or they can serve slower connections to websites owned by their competitors. The Federal Communications Commission recently announced efforts to restore net neutrality rules that ban throttling, but the practice is still legal for now.

One solution to slow Wi-Fi (if it’s caused by internet throttling) is a virtual private network. Basically, ISPs need to see your IP address to slow down your internet, and a good VPN will shield that identity — though this comes with some limitations and downsides, which we’ll discuss below. We’ll walk you through how to tell if throttling is to blame and, if so, what to do about fixing your crummy Wi-Fi.

Troubleshoot your slow internet connection

So your Wi-Fi is slow, and you think your service provider is throttling your connection. Before jumping to that conclusion, it’s important to first run through the usual troubleshooting list: Check that your router is centrally located in your home, reposition its antennas, double-check your network security, etc. If your laggy internet is due to your router being too weak to reach every room in your house, consider purchasing a Wi-Fi extender to boost your connectivity.

If you’ve run through the laundry list and your Wi-Fi is still chugging slowly, move on to the next step.

Sarah Tew/CNET

Fast/Screenshot by CNET

Compare your speed with the VPN

Next, test your internet speed somewhere, like Fast.com or Speedtest.net. Compare the results with the same test when your VPN is active. Using any VPN should cut your speed considerably, so the speed tests should show a discrepancy, with the VPN-active speed being notably slower than the VPN-inactive speed. But a VPN also hides the IP address that providers use to identify you, so if your speed test with the VPN is faster than without the VPN, that may mean your ISP is targeting your IP address for throttling.

OK, this is the hard part. Even if you find out your provider is throttling your internet, there may not be much you can do. Many

Read More... Read More

Internet Throttling: Your ISP Might Be to Blame for Your Slow Wi-Fi Speeds

Internet Throttling: Your ISP Might Be to Blame for Your Slow Wi-Fi Speeds

This story is part of Home Tips, CNET’s collection of practical advice for getting the most out of your home, inside and out.

CNET Home Tips logo

There are many reasons why your internet could be moving slowly. It might be because of an outdated router or a less-than-ideal router location. You might be able to solve slow speeds with an easy fix, like upgrading to a mesh network (which also has to be set up in the right spot) or simply restarting your modem and router. But if you’ve already attempted many of these tried-and-true methods and your internet speeds are still subpar, the issue might be something your internet service provider is intentionally doing: bandwidth throttling.

Yes, you read that right. Your ISP could be making your Wi-Fi slower on purpose. Because of a 2019 Supreme Court decision in which the court declined to hear an appeal on net neutrality, ISPs can still legally stifle your internet, limiting your broadband if you’re streaming more TV than they want and serving slower connections to websites owned by their competitors. 

Shopping for a faster internet speed?

We’ll send you the fastest internet options, so you don’t have to find them.

One solution to slow Wi-Fi (if it’s caused by internet throttling) is a virtual private network
. Basically, ISPs need to see your IP address to slow down your internet, and a good VPN will shield that identity — though this comes with some limitations and downsides, which I’ll discuss below. We’ll walk you through how to tell if throttling is to blame and, if not, what to do about fixing your crummy Wi-Fi. (You can also learn more about how to get free Wi-Fi anywhere in the world.) 

Step 1

First, troubleshoot your slow internet connection

So your Wi-Fi is slow and you think your service provider is throttling your connection. Before you jump to those conclusions, it’s important to run through the usual troubleshooting list: Check that your router is centrally located in your home, reposition its antennas, double-check your network security and so on. If you want to read about more ways to optimize your Wi-Fi, check out our suggestions.

If you’ve run through the laundry list and your Wi-Fi is still chugging slowly, move on to the next step.

Screenshot by David Priest/CNET

Step 2

Test your internet speed

 

Norton

Step 3

Find a reliable VPN

 

Screenshot by David Priest/CNET

Step 4

Compare your speed with the VPN

Next, test your internet speed somewhere like Fast.com or Speedtest.net. Compare the results with the same test when your VPN is active. The use of any VPN should cut your speed considerably, so the speed tests should show a discrepancy, with the VPN-active speed being notably slower than the VPN-inactive speed. But a VPN also hides the IP address that providers use to identify you, so if your speed test with the VPN is faster than without the VPN, that may mean your ISP is

Read More... Read More